Learn how we collect, use, and protect your personal information
1. Introduction
Welcome to Neo World Science (NWS). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform and services.
We are committed to protecting your privacy and ensuring the security of your personal information. This policy applies to all users of our platform, including students, educators, and visitors.
2. Information We Collect
Personal Information
Name and profile information
Email address for account creation and communication
Language preferences and location data
Optional profile details and preferences
Learning and Usage Data
Course progress and completion status
Quiz scores, assessment results, and performance analytics
Time spent on lessons and platform usage patterns
Interactions with course content and platform features
Certificate information and achievement records
Technical Information
IP address and general location information
Browser type, version, and operating system
Device information and screen resolution
Pages visited, clickstream data, and session information
3. How We Use Your Information
We use the collected information for the following purposes:
Account management and user authentication
Personalizing your learning experience and course recommendations
Tracking your learning progress and providing performance insights
Sending course updates, notifications, and educational content
Improving our platform features and educational content
Maintaining platform security and preventing fraud
Generating and validating course completion certificates
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. Your privacy is paramount to us.
We may share your information only in the following limited circumstances:
With your explicit consent or at your direction
To comply with legal obligations, court orders, or law enforcement requests
To protect the rights, safety, or property of NWS, our users, or the public
In connection with a merger, acquisition, or sale of assets (with notice to users)
5. Data Security
We implement industry-standard security measures to protect your information:
Data encryption in transit and at rest using SSL/TLS protocols
Restricted access controls and authentication systems
Regular security monitoring and vulnerability assessments
Regular software updates and security patches
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (right to be forgotten)
Portability: Request transfer of your data in a machine-readable format
Restriction: Request limitation of processing in certain circumstances
Objection: Object to processing based on legitimate interests
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
Essential cookies for platform functionality and user authentication
Preference cookies to remember your settings and language choices
Analytics cookies to understand platform usage and improve our services
Authentication tokens to maintain your login session securely
8. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
Account information: Retained while your account is active
Learning progress: Retained for educational continuity and improvement
Certificates and achievements: Retained permanently for verification
Technical logs: Typically retained for 90 days for security purposes
9. International Data Transfers
As we serve users globally, your information may be transferred to and processed in countries other than your own.
We ensure appropriate safeguards are in place to protect your information during international transfers, including compliance with applicable data protection laws.
10. Children's Privacy
Our platform is designed for users of all ages. We take additional precautions to protect the privacy of users under 18 years of age.
If you are a parent or guardian and believe your child has provided personal information without your consent, please contact us to request removal of the information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the 'Last Updated' date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at:
